Deleting your data

This page explains how to delete the personal data that MODLIX AI SERVICES PRIVATE LIMITED holds about you, including data from signing in with Google or Facebook, across Modlix, SiteZump, LeadZump, AdZump and SupportZump.

Ask us to delete your data

  1. Email support@modlix.com from the email address on your account.
  2. Use the subject "Delete my data", and say which of our products you used if you know.
  3. We will reply to confirm the request. We may ask you to verify that the account is yours.
  4. We delete your data within 30 days and email you when it is done.

What we delete

  • your account and profile: name, email address, phone number and profile picture;
  • the information Google or Facebook shared when you signed in (we keep no Google or Facebook sign-in tokens, so there are none to delete);
  • the content you created in our products, such as websites, pages, leads and campaigns.

If you are the owner of a business account, deleting it removes the business account and the data in it for all of its users. Owners must first transfer or close the business account.

What we keep

We keep only what the law requires us to, such as invoices and payment records for tax purposes, and only for as long as the law requires. These records are not used for anything else.

If you signed in with Facebook

You can also remove our app from your Facebook account:

  1. In Facebook, go to Settings & privacy → Settings → Apps and websites.
  2. Find our app and choose Remove.

This stops Facebook sharing any further information with us. To delete the information we already hold, also send us a deletion request as described above.

If you signed in with Google

Go to myaccount.google.com → Security → Your connections to third-party apps & services, select our app and remove its access. To delete the information we already hold, also send us a deletion request as described above.

Questions

Email support@modlix.com, or read our Privacy Policy.